Privacy Policy
Summary
Cookie Settings
You can change your settings Cookie Settings at any time, thereby revoking your consent.
The revocation of your consent does not affect the lawfulness of any processing which may have been carried out on the basis of the consent until said revocation.
Analytics
Data: Cookies, Usage Data
Services: Google Analytics, Dynamic Yield, ABLyft, Custobar, Neocom
Marketing
Data: Cookies, Email, Usage Data
Services: Google Ads, Criteo, Meta, AWIN, Dynamic Yield, ABLyft, Twitter, YouTube, Reddit, Custobar, Neocom
Contact Forms
Data: Email address, Name, Phone (optional)
Services: Zendesk
Registration
Data: Email, Name, Address, Phone, Date of birth (optional)
Services: Registration, Login, Checkout
Payments
Data: Various data as required by the payment service on use, please see below for more detail
Services: Braintree Payments, Paypal, Amazon Pay, V12 Retail Finance
Fulfillment
Data: Delivery name and address and contact information as required by the delivery agent
Services: DPD, DHL, Royal Mail
Contact information
Data controller: OCUK Limited registered in the United Kingdom, Shelton Boulevard, Stoke-on-Trent, Staffordshire, ST1 5GP
Please complete a webticket using the privacy option
Privacy Policy Detail
The Data controller will take all reasonable precautions to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
Place: The data is processed at our registered address, at our London Data centre and in other places where data processors or co-controllers are located.
Developing our vital business services We may reach out to you to gather feedback and conduct market research to support developing our vital business services. OCUK Ltd is part of Caseking GmbH, data may be shared internally where required to meet the fulfilment of the services requested, enhance our services or processes outlined in this policy or as required by law.
Retention: Data is kept for the minimum time necessary to provide the services requested or processes outlined in this policy or as required by Law. The user is able to request the Data controller delete the data.
Analytics
Custobar - Email marketing and CRM services
Place of processing: EU and US
Data: Email, Phone Number, Name, Address, Cookies, Usage Data.
Dynamic Yield - OCUK Ltd uses the services of Dynamic Yield Ltd (Highlands House, Basingtoke Road, Spencers Wood, Reading, Berkshire, England, RG7 1NT). We use this tool to optimise our website in order to make your website visit a personal experience through tailor-made recommendations and content. We use the page content you have visited to recommend equivalent or thematically related products or other content that is relevant to you. For this purpose, Dynamic Yield collects pseudonymised information about your usage activities on our site. Cookies are used here, through which exclusively pseudonymised information is stored under a randomly generated ID (pseudonym). You can prevent the collection by Dynamic Yield by clicking on this link Opt Out. An opt-out cookie is set that prevents the future collection of data from your visit to the website.
Google Analytics - Google analytics is a web service provided by Google Inc which utilises javascript and cookies to collect data relating to your visits and views of this website (www.overclockers.co.uk). This data is aggregated to allow the website operator (Ocuk Limited) to analyze visitor trends, popular sections , bounce rates and conversions, among other things. Google may use the data to personalize the ads of it's own advertising network. The users IP address is anonymized.
ABLyft - ABLyft collects anonymous information about your usage activities on our site. Cookies are used to store only pseudonymised information under a randomly generated ID (pseudonym). Your IP addresses are only stored anonymously. A direct personal reference is therefore not possible.
Marketing
AWIN - AWIN records traffic to this website from registered affiliates and tracks conversions (checkout completed).
Criteo
Custobar - Email marketing and CRM services
Place of processing: EU and US
Data: Email, Phone Number, Name, Address, Cookies, Usage Data.
Meta - Meta records traffic to this website from the Facebook advertising network and tracks conversions (checkout completed).
Google Ads
YouTube
Trustpilot
Neocom - We use the services of Neocom GmbH, located in Munich, Germany, to provide interactive product guidance and digital consulting functionalities on our website. Neocom supports us in better understanding customer preferences and improving our product recommendations through a guided shopping experience.
Place of processing: EU
Privacy Policy
Data: IP Address, Email Address (If submitted).
Contact Forms
Zendesk - By filling in the contact forms on this website the user is authorising Ocuk Limited to use this data to fulfil the enquiry or request or service the user indicates in their message. Messages are processed in the UK by staff of Ocuk Limited only for the purposes requested by the user.
Registration
By registering on this website users are able to identify themselves for the purposes of placing and tracking orders and is a requirement to checkout for certain payment methods.
Place of processing: UK
Data: Email, Full Name, Address, Date of Birth (optionally)
Payments
To complete a sale valid payment must be provided. Ocuk Limited uses various payment providers to faciliate this transaction.
Amazon Payments
Braintree (Creditcard and Paypal)
V12 Retail Finance
Place of processing: UK
Data: Email, Full name, Address, Previous Addresses, Telephone, Employment Details, Credit card details, Bank details, Credit History, Insurance details, dependants
Klarna
Fulfillment
To complete a sale of physical goods we must use a shipping company to deliver to the address you provide.
DHL International GmbH
DPD Limited
Royal Mail
General Information
Legal: The user should be aware Ocuk Limited will comply with lawful requests by relevant public authorities under the legal jurisdiction of England and Wales.
Contextual notice: In addition to this privacy poilicy the website will provide prompt contextual notice of Personal Data use where consent is required.
Server Logs: To maintain security compliance and for the benefit of law enforcement the system and the systems of 3rd party payment providers will make logs containing the users IP address.
Your rights: Users are able to make the following requests to the Data Controller:
- Request a copy of all personal data stored concerning the user
- Request that incorrect data is corrected
- Request that their data be provided in portable digital format (e.g. csv)
- Request that personal data is deleted or blocked
All requests should be made to the data controller at the contact page above.
Changes to this policy: Changes to this policy can be made at any time, the most recent date this policy has been modified is listed at the bottom of this page.
Overclockers UK Forums: You can find the privacy policy relating to the forums HERE
Latest update: 9th January 2024